{"id":42534,"date":"2021-10-25T22:56:01","date_gmt":"2021-10-25T20:56:01","guid":{"rendered":"https:\/\/www2.polyas.de\/ct_content_page_2\/support-offering"},"modified":"2024-06-18T10:18:23","modified_gmt":"2024-06-18T08:18:23","slug":"support-offering","status":"publish","type":"page","link":"https:\/\/www.polyas.com\/service\/support-offering","title":{"rendered":"Support offering from POLYAS"},"content":{"rendered":"<div  class='flex_column av-2h0g7x4-de4ae1467e542757120a2c90fb2718d7 av_two_third  avia-builder-el-0  el_before_av_one_third  avia-builder-el-first  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1aizrzs-9326b5a1730baf1a408b2b386eb7d919\">\n.avia-image-container.av-1aizrzs-9326b5a1730baf1a408b2b386eb7d919 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1aizrzs-9326b5a1730baf1a408b2b386eb7d919 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1aizrzs-9326b5a1730baf1a408b2b386eb7d919 av-styling- avia-align-center  avia-builder-el-1  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image- avia-img-lazy-loading-not- avia_image ' src=\"https:\/\/www.polyas.de\/wp-content\/uploads\/2021\/10\/POLYAS-extended-service.png\" alt='' title=''   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ltsofnzg-e00b2b2a0be9be2e3c09c71bd36eb6b0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Support offering from POLYAS<\/h1>\n<p>With its Live Voting and Online Voting products, POLYAS helps many people to carry out their elections virtually and securely. We are increasingly receiving inquiries from customers who want help when holding a virtual meeting\u2014even outside of business hours. That is why we have now expanded our range of services.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-ltymfqmc-a7e66dfd12d3c3a0f73a2f3629a0358f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Carry out voting projects in Self-Service<\/h2>\n<p style=\"margin: 0cm 0cm 12.6pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000;\"><span lang=\"EN-US\" style=\"font-family: 'Source Sans Pro', sans-serif; color: #4c4c4c;\">The online elections and live voting from POLYAS can be implemented using our Self-Service. The election officers organize the digital elections and voting\u00a0<a href=\"https:\/\/configure.polyas.com\/\">via the POLYAS Online Voting Manager by themselves<\/a><\/span><span lang=\"EN-US\" style=\"font-family: 'Source Sans Pro', sans-serif; color: #4c4c4c;\"><a href=\"https:\/\/configure.polyas.com\/\">\u00a0<\/a>and, in the case of a Live Voting, they conduct the event\u00a0<a href=\"http:\/\/community.polyas.com\/english\/kb\/articles\/228-start-votes-in-the-polyas-live-voting-cockpit\">using the Liev Voting Cockpit<\/a>\u00a0<\/span><span lang=\"EN-US\" style=\"font-family: 'Source Sans Pro', sans-serif; color: #4c4c4c;\">on the actual day of the virtual meeting. In the case of online voting, there is no need for active guidance by the election officer. More information about the differences between the two products is available on our website. Also, this\u00a0<a href=\"http:\/\/community.polyas.com\/english\/discussion\/53\/we-are-often-asked-about-the-difference-between-online-voting-and-live-voting\">posting in our community<\/a><\/span><span lang=\"EN-US\" style=\"font-family: 'Source Sans Pro', sans-serif; color: #4c4c4c;\"><a href=\"http:\/\/community.polyas.com\/english\/discussion\/53\/we-are-often-asked-about-the-difference-between-online-voting-and-live-voting\">\u00a0<\/a>elaborates on this question.<\/span><\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-ltymg7xp-b78053bb5458bc6df78350d079a20a72 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Self-service or a customized voting project? Differences and recommendations<\/h2>\n<p>We created the POLYAS Self-Service option to allow you to set up and run your elections on your own as election organizers. Self-Service is the perfect choice for small to medium-sized voting projects. You\u2019ll find plenty of instructions and video tutorials in the <a href=\"https:\/\/community.polyas.com\/english\" target=\"_blank\" rel=\"noopener\">POLYAS Help Center<\/a>\u00a0to help you set up your voting project. We also provide direct assistance with pop-ups <a href=\"https:\/\/configure.polyas.com\/\" target=\"_blank\" rel=\"noopener\">within the product<\/a> and a <a href=\"https:\/\/www.polyas.com\/online-voting\/webinar\" target=\"_blank\" rel=\"noopener\">free online course<\/a>. Our Support team (<a href=\"mailto:support@polyas.de\">support@polyas.de<\/a>) is also available to answer any queries you may have by email.<\/p>\n<p>For customized voting projects, we\u2019ll provide you with an Election Manager who will set up your election exactly as you envisage it and advise you throughout the entire voting process. We recommend customized voting projects for elections with a large number of eligible voters and features.\u00a0<a href=\"https:\/\/www.polyas.com\/request-demo\" target=\"_blank\" rel=\"noopener\">Request customized voting project &gt;<\/a><\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-wz0wl4-34aab32a2d0f1ae4906b93362ed1f18e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>The prices for support services<\/h2>\n<p>We offer the following Self-Service support option from our Support team:<\/p>\n<ul>\n<li><strong>Active support with the setup:\u00a0<\/strong>If you are looking for active support, this is available as a part of our\u00a0<strong>Service BASIC<\/strong>\u00a0package at a price of EUR 476 plus VAT. Our Support team will advise you in line with your requirements, provide assistance in setting up your individual project, and provide you with guidelines. You can reach your contact person by e-mail or telephone.<\/li>\n<\/ul>\n<p><strong>Please note the following important information about the extended support options in our Self-Service:\u00a0<\/strong><br \/>\nThese support options depend on our availability at the time and must be approved in advance by\u00a0<strong>contacting our Support via\u00a0<\/strong><a href=\"mailto:support@polyas.de\" target=\"_blank\" rel=\"noopener\">support@polyas.de<\/a>. The costs are added to your project as a separate item in advance or, if no project with POLYAS comes about, these will be billed individually.<\/p>\n<p><strong>You need a tailor-made solution?<\/strong><br \/>\nDoes your voting or election project involve a very high number of eligible voters? Is it particularly (time) critical, extensive or complex?\u00a0Or are you interested in a framework agreement with the aim of implementing projects with POLYAS on a regular basis?<br \/>\nThen please fill in\u00a0<a href=\"https:\/\/www.polyas.com\/request-demo\" target=\"_blank\" rel=\"noopener\">this contact form<\/a>\u00a0and we will get back to you as soon as possible.<\/p>\n<p><strong>Get going!<\/strong><br \/>\nConduct board elections or votes at your meeting fully digitally\u2014<a href=\"https:\/\/www.polyas.com\/security\">with the highest standards of security<\/a>.<\/p>\n<p><a class=\"ga-event-btn-cta--ct-content2 btn btn-primary\" href=\"https:\/\/configure.polyas.com\/#\/\" target=\"_blank\" rel=\"noopener\">Learn more &gt;<\/a><\/p>\n<\/div><\/section><\/p><\/div> <div  class='flex_column av-1nz9rg8-75c54a224fb808df4d271da46d3d88ea av_one_third  avia-builder-el-6  el_after_av_two_third  avia-builder-el-last  flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lu9i2vcx-f98b442447e01de64a594721f37db094\">\n#top .hr.hr-invisible.av-lu9i2vcx-f98b442447e01de64a594721f37db094{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-lu9i2vcx-f98b442447e01de64a594721f37db094 hr-invisible  avia-builder-el-7  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-ltym5gx4-4b5d2bf9f8cb84828b4c30d830082a87 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock cnt2_sidemenu1'  itemprop=\"text\" ><h3><strong>Topics<\/strong><\/h3>\n<ul>\n<li><a href=\"\/about-polyas\/company\">About POLYAS: market leader in secure online voting<\/a><\/li>\n<li><a href=\"\/election-services\">Election Services<\/a><\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-42534","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v25.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>POLYAS extends its Service<\/title>\n<meta name=\"description\" content=\"POLYAS supports you with the support offering when you create your voting projects. Take advantage of our offer and create your project quickly and easily in Self-Service!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.polyas.com\/service\/support-offering\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support offering from POLYAS\" \/>\n<meta property=\"og:description\" content=\"POLYAS supports you with the support offering when you create your voting projects. 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